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Standard contract forms, appendices and onboarding documents. Download a template or request a revision tailored to your project.
Framework agreement covering scope, service delivery, settlements and liability.
Digital channels and L2 VPN between network nodes with guaranteed bandwidth.
Data network connection with dedicated bandwidth and DDoS protection.
Hosting, resource placement and other telematics services.
Local, intra-zone and long-distance telephony with numbering capacity.
Customer equipment in our nodes: rack space, power and cross-connects.
Service availability, response and restoration times, compensation rules.
24/7 NOC workflow: request channels, incident priorities, escalation.
Site details, requested services and target connection dates.
Details for the contract: tax IDs, registration and banking data.
Consent under Federal Law 152-FZ for the customer's contacts.
Authority of a representative to sign the contract and accept services.
Terms for standard telecom services accepted by joining the offer.
All templates are published as standard forms for reference only and are not an offer. The final contract is prepared for each client: service scope, pricing and SLA are agreed during onboarding. Request the current revision from our commercial team.